// Legal

Terms of
Service

Effective Date June 2, 2026Last Updated June 2, 2026

Monopolize.ai — Terms of Service & Service Policies. Operated by Intechformology.

01

Acceptance of Terms

By accessing or using Monopolize.ai ("the Service", "the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, subscribers, and affiliates of Monopolize.ai, operated by Intechformology ("we", "us", "our").

02

Description of Service

Monopolize.ai provides AI-assisted social media listening, competitor analysis, warm lead generation, content automation tools, business education resources (Business in a Box), and an affiliate commission program. The Platform is provided on a subscription basis with tiered access levels ranging from Entry ($25 USD/month) to Enterprise ($2,499 USD/month).

03

Third-Party Data Sources & Platform Connectivity

3.1 Use of Third-Party API Aggregators

Monopolize.ai sources social media data through third-party API aggregators and data providers. While we work diligently to maintain connectivity across all listed platforms, we do not hold direct OAuth partnerships with all social media platforms listed on our service. Data access is provided through intermediary services that aggregate publicly available social media data.

3.2 No Guarantee of Platform Availability

We make no representation and accept no liability in relation to the continued availability of any specific social media platform's data within the Service. Platform connectivity is subject to change without notice due to:

  • Changes to third-party platform policies or terms of service
  • API access restrictions imposed by social media platforms
  • Changes to aggregator service availability
  • Technical interruptions outside our control

3.3 Platform Changes Without Notice

The Service interacts with third-party services and depends on the availability of those services and the features they make available to us, which we do not control and which may change without notice. In no event shall Monopolize.ai be liable in the event a third-party service restricts, either temporarily or permanently, access to any platform data.

3.4 User Responsibility

You acknowledge that your use of social media data accessed through the Platform must comply with the terms of service of each respective social media platform. You are responsible for ensuring your use of data obtained through the Service complies with all applicable laws and platform policies in your jurisdiction.

04

Service Interruption Policy

4.1 Transparency Commitment

In the event of a platform data interruption, Monopolize.ai will:

  • Post a public notice on the Platform within 24 hours of becoming aware of the interruption
  • Provide status updates every 48 hours until resolution
  • Communicate our plan to restore connectivity or migrate to an alternative data source

4.2 Service Credits

If a platform that forms part of your selected platform allocation is unavailable for more than 7 consecutive days, you will receive a pro-rata service credit applied to your next billing cycle. Credits are calculated based on the number of affected platforms relative to your total allocated platforms for that billing period.

Credits are applied automatically to your account and do not require a request.

4.3 Refund Eligibility

If a platform interruption affects one or more of your selected platforms and remains unresolved for more than 30 consecutive days, you may request either:

  • A full refund of your most recent monthly subscription payment, or
  • One additional free month of service at your current tier

Refund requests must be submitted within 14 days of the 30-day threshold being reached. Refunds are processed within 10 business days to your original payment method.

4.4 Affiliate Network Protection

Your affiliate referral network, commission earnings, and tier status are never affected by platform connectivity issues. Commission payments continue uninterrupted regardless of any temporary data source unavailability. Platform interruptions do not constitute grounds for affiliate commission suspension or network reassignment.

05

Subscription Terms

5.1 Billing

Subscriptions are billed monthly in advance. Your subscription renews automatically each month unless cancelled. You authorise Monopolize.ai to charge your nominated payment method on your billing date each month.

5.2 Tier Changes

You may upgrade your subscription tier at any time. Upgrades take effect immediately and are prorated for the remainder of the current billing period. Downgrades take effect at the start of the next billing cycle.

5.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You retain access to the Service until your billing period ends. No partial refunds are issued for unused days following cancellation unless covered under Section 4.3.

5.4 Add-Ons and Credit Packs

Additional platform add-ons and search credit packs are charged at the time of purchase. Add-on platform charges recur monthly with your base subscription. Search credit packs are one-time purchases and do not roll over between billing periods. Credit packs are non-refundable once purchased and searches have been consumed.

06

Affiliate Commission Program

6.1 Commission Structure

Monopolize.ai operates a two-level affiliate commission program:

  • Level 1 (direct referrals): 50% one-time bonus on each new subscriber's first payment, plus 25% recurring monthly commission for as long as that subscriber remains active
  • Level 2 (referrals of referrals): 25% recurring monthly commission on all active subscribers referred by your Level 1 network

Commission rates for $999 USD and $2,499 USD tier referrals are 25% recurring only, with no one-time sign-up bonus.

6.2 Tier Qualification

To earn recurring commissions at a specific subscription tier level, you must maintain an active subscription at that tier or above. If you refer subscribers at a tier higher than your own active subscription, you will receive the one-time 50% sign-up bonus but will not receive ongoing Level 2 recurring commissions on that tier until you upgrade your own subscription to match or exceed that tier.

6.3 Upgrade Notifications

When you make two qualifying referrals at the next subscription tier above your current level, the system will notify you of your eligibility to upgrade. Upgrades are at your sole discretion. Monopolize.ai does not automatically upgrade your subscription.

6.4 Commission Payments

Commissions are calculated on the 1st of each month for the previous month's qualifying subscriptions and paid within 5 business days via your nominated payout method (bank transfer, PayPal, or GCash where available). Minimum payout threshold: none. All earned commissions are paid regardless of amount.

6.5 Disqualifying Events

Commissions are not paid on subscriptions that are refunded, charged back, or cancelled within 30 days of sign-up. Commissions earned through fraudulent referrals, self-referrals, or violations of these Terms will be reversed and may result in account termination.

6.6 Product-Based Commissions

Commission payments are made exclusively on active product subscriptions. No commission is paid on recruitment fees, sign-up fees, or any payment not tied to an active subscription.

6.7 Affiliate Disclosure

Affiliates must clearly disclose their financial relationship with Monopolize.ai in all promotional content in accordance with applicable advertising standards including ACCC guidelines (Australia) and FTC guidelines (US).

6.8 Earnings Disclaimer

Participation in the affiliate program does not guarantee any specific level of income. Earnings depend entirely on how actively members work their business and the activity of their network.

07

Acceptable Use

You agree not to use the Platform to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of any third party
  • Harvest, scrape, or collect data from the Platform beyond what is provided through the Service interface
  • Resell, redistribute, or sublicense access to the Platform or its data outputs without written permission
  • Use data obtained through the Platform to target, harass, or discriminate against any individual or group
  • Attempt to reverse engineer, circumvent, or compromise the Platform's security or infrastructure
08

Intellectual Property

All content, tools, course materials, Business in a Box methodology, and platform infrastructure remain the intellectual property of Intechformology. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Service for your own business purposes. You may not reproduce, distribute, or create derivative works from Platform content without written permission.

09

Privacy & Data

Your use of the Platform is also governed by our Privacy Policy, available at monopolize.ai/privacy. We collect and process personal data in accordance with applicable privacy laws. We do not sell your personal data to third parties.

10

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Monopolize.ai expressly disclaims all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • Any specific social media platform data will be continuously available
  • Results obtained from using the Service will be accurate, complete, or reliable
  • The Service will meet your specific business requirements
11

Limitation of Liability

To the maximum extent permitted by applicable law, Monopolize.ai's total liability to you for any claim arising from or related to these Terms or your use of the Service will not exceed the greater of:

  • The total subscription fees paid by you in the three months immediately preceding the claim, or
  • USD $100 USD

Monopolize.ai is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

12

Indemnification

You agree to indemnify and hold harmless Monopolize.ai, Intechformology, and their respective directors, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

13

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers of material changes via email or in-platform notification at least 14 days before the changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your subscription before the effective date.

14

Modifications to Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of material changes where possible. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

16

Contact

For questions about these Terms, service interruptions, refund requests, or affiliate commission disputes, contact us at:

Email: support@monopolize.ai

Website: monopolize.ai/support

These Terms of Service were prepared for Monopolize.ai operated by Intechformology. This document should be reviewed by a qualified legal professional before publication. It is provided as a working draft and does not constitute legal advice.